Opening times  
 of the Tourist Office 

Opening times 2026*

From the February holidays to 3 July 2026 :

• Monday : 2pm-6pm
• Tuesday to Sunday* : 10am-12.30pm / 2pm-6pm

From 4 July 2026 until the start of the new school year :

• Monday to Saturday : 10am-6pm
• Sunday : 10am-12.30pm / 2pm-6pm

From 1 September to 1 November 2026 :

• Monday : 2pm-6pm
• Tuesday to Sunday : 10am-12.30pm / 2pm-6pm

From 2 November to 31 December 2026 :

• Monday : 2pm–5pm
• Tuesday to Saturday : 10am–12.30pm / 2pm–5pm

**The Tourist Office is likely to be closed on Sundays, except during school holidays in zone B, and depending on the programme of events. It is prudent to contact +33 (0)3.21.09.5000 before visiting.

The Tourist Office has an access ramp for pushchairs and wheelchairs, and the entire reception area has been adapted to help you get around. A PRM module makes it easy for disabled people to get in touch with one of our Holiday Advisors.

Your satisfaction

We would love to hear your feedback !

Please share your experience with us ; your suggestions and comments are very important to us, whether positive or negative, as they help us improve the quality of our services and meet your expectations.

Share your experience on :

Our commitments

The satisfaction of our customers is essential. This is why the Berck-sur-Mer Tourist Office has taken several steps :

Our commitments to our customers :

1. To give you a warm welcome
2. To listen to you carefully
3. To advise you in your own language
4. To offer you options tailored to your needs
5. To provide you with clear and accurate information
6. To ensure our reception area is clean and comfortable
7. To help you discover our resort
8. To place you at the heart of our continuous improvement process by taking your feedback on board

Our Charter of Responsible Engagement :

1. Social Commitment :
   - The Tourist Office ensures that employees’ rights are respected and their well-being is safeguarded, by promoting diversity, inclusion and equal opportunities.
   - It encourages internal cooperation and reduces paper usage through the use of digital tools.
   - It is involved in local community initiatives and actively listens to its customers to provide support and guidance.
   
   
2. Environmental Commitment - Resource Management :
   - Adopting everyday eco-friendly practices: waste sorting, reducing plastic use, saving water and reusing supplies.
   - Minimising printing through digital solutions and the sensible use of paper (double-sided printing, using draft paper).
   - Energy and consumption:
      * Reducing energy consumption: managing heating, switching off lights, putting equipment on standby and switching it off.
      * Using eco-friendly cleaning equipment and products.
   - Sustainable travel
      * Promoting soft mobility (walking, cycling, public transport), carpooling and remote meetings to limit travel.
   
   

3. Public awareness
   - The Tourist Office provides information and raises awareness among visitors about sustainable tourism: alternative modes of transport, respect for natural areas, protection of biodiversity and responsible consumption.
   - It promotes local initiatives and organises educational activities (events, markets, activities).

4. Partners and service providers
   - The organisation supports local economic development by promoting committed partners (zero waste, eco-friendly products, local and seasonal food).
   - It contributes to regional initiatives for ecological transition and sustainable certification.

5. Eco-friendly shop
   - A selection of local and sustainable products wherever possible, responsible stock management, reduced packaging (bags and receipts on request) and recycling of display materials.

6. Responsible communication
   - Limited printing tailored to needs, use of certified printers, development of digital solutions (QR codes, downloads).
   - Promotion of sensible use of documents and an eco-designed website.

Our Quality Commitments :

On the way to becoming "Destination d'Excellence" !

In 2025, the state-backed Qualité Tourisme™ brand took a new direction by becoming Destination d’Excellence. Having been involved in this initiative since 2018, the Tourist Office is naturally supporting this development.

The scheme is now based on a modernised set of criteria that incorporates more sustainable development criteria to keep pace with changing times. You can easily spot the accommodation, restaurants and activities with the label in our directory thanks to the dedicated logos.

Establishments awarded the “Destination d'Excellence” label :